Important information about the Big Switch to digital - WTOC-TV: Savannah, Beaufort, SC, News, Weather & Sports

Important information about the Big Switch to digital

On June 12, 2009, WTOC will stop using our analog over-the-air signal. At approximately 8am on June 12, WTOC digital channel 15 and WTOC analog channel 11 will be turned off.

When our analog signal is turned off at 8am on June 12, WTOC will turn on our new digital signal. At that time, viewers using converter boxes must rescan their receivers on their converter boxes to pick up the new, WTOC digital channel 11.

Click here for information about fixing reception problems

Remember, if you're currently using an analog television to receive free, over-the-air signals, you will need a digital-to-analog converter box as well as an antenna to receive the new, digital signal after June 12.

If you have a newer, digital television, you should not need a converter box. That television should have a digital tuner and be able to receive the new, digital signal.

If you don't already have a converter box and need one, all US households are eligible to request up to two converter box coupons until July 31, 2009.

Click here for more information on converter box coupons or call 1-888-388-2009 or 1-877-530-2634 (English/TTY) or 1-866-495-1161 (Spanish/TTY).

If your TV is hooked up to cable or satellite, you should be all set for the Big Switch. However, if you experience problems with our new, digital channel 11 after 8am on June 12, you should call your cable or satellite provider.

Comcast: Call 1-800-COMCAST (1-800-266-2278) or visit  http://www.comcast.com/
Hargray: Call 1-877-HARGRAY or visit http://www.hargray.com/cable/
Northland Cable: http://www.northlandcabletv.com/
Direct TV: Call 1-800-531-5000 or visit  http://www.directv.com/DTVAPP/index.jsp
Dish Network: Call 1-888-686-2388 or visit  http://www.dishnetwork.com/

For more information or questions about the switch to digital, call 1-888-CALL-FCC (1-888-225-5322) or visit http://www.dtv.gov/

WTOC will also be holding a Big Switch question session to answer any questions you might have about the Big Switch:

Event: The Big Switch Question Session
Place:  Oglethorpe Mall  - near the entrance to the Food Court
Date:  Wednesday, June 10
Time:  5pm to 8pm

©2009 WTOC. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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