August 2, 2010 at 10:06 PM EST - Updated June 20 at 4:32 PM
Kim Kleman is the editor-in-chief of Consumer Reports, a magazine known for its ratings of products and services and for its consumer investigations. Each week on The News Now, Consumer Reports showcases a unique mix of expert, independent product testing, survey research, investigative journalism and consumer advocacy.
Monday, Kleman discussed the best places to buy appliances based on survey data. Kleman said some retailers stood out for price or service but didn't ace everything. You can read the full report in the August 2010 issue of Consumer Reports Magazine or online at www.ConsumerReports.org.