All Comcast customers on the limited basic service or expanded service will need to switch over to the new converter or digital adapter starting December 5.
Comcast is moving their basic channels to digital as part of their digital conversion plan, which will be a two phase process. The first round of changes will be on December 5th and then again on December 12th.
If you can't pick up the new equipment at the Comcast office located off Chatham Parkway, the City of Savannah is offering two other pick-up locations.
The temporary locations will be open from now until Friday, Dec. 14, from 9 a.m. – 2 p.m. and 3 p.m. – 5 p.m. The first location is the Moses Jackson Community Center at 1410 Richards Street, and the second is the Crusader Community Center at 81 Coffee Bluff Villa Road.
The digital equipment is also available at the Savannah Comcast Customer Service Center, located at 145 Park of Commerce Dr. Customers can also visit www.comcast.com/digitalnow or call Comcast 1-877-634-4434 to have the digital equipment shipped to them at no additional cost.