Boil water advisory may be lifted Tuesday in Richmond Hill - WTOC-TV: Savannah, Beaufort, SC, News, Weather & Sports

Boil water advisory remains in effect in Richmond Hill


Water is being tested Monday afternoon Hardwicke, Fort McAllister and Kinsale areas after fecal matter was detected in the water after fecal matter was detected in the water.

South Atlantic Utilities issued a boil water advisory Friday night for those areas.

Many customers say they received automatic calls Friday night, informing them about the issue. Resident Todd Hoeg says he never got a call, and just found out about it.

"We actually found out from our neighbor that there was an advisory," said Hoeg. "They were nice enough to bring us some bottled water, and that's how we found out that there was an issue here."

There are signs posted on multiple stop signs in each neighborhood affected, but Hoeg and others say the signs are so small that no one would think to stop and read them.

"The sign isn't big enough to make anybody aware. The sign is smaller than a lost dog or lost cat type sign," he said.

Tony Daguillo, the CEO for South Atlantic Utilities says they sent out an automated call on Friday, and that they posted signs over the weekend. Daguillo said that they shut down the well, flushed it out, and cleaned it with chlorine.

Area resident Ronnie Banks received a call; however, it irritated him because he now has lots of questions and no answers.

"There's a big question on my mind and I'm going to try to get it answered tomorrow," Banks said. "Let's say Tuesday they say the water is now good to drink, what about all of the water that's in the lines? If everybody in the neighborhood has to purge their lines, that's a lot of water. Who pays the bills for that?"

The signs hanging in the neighborhoods say the water may be back to normal Tuesday.

Daguillo stressed the importance of customers updating their numbers and contact info with the company so they can receive the alerts when they are issued. 

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