Healthcare BPO Market Payer (Claims Processing, HR Services, Finance & Accounts), Provider (Medical Billing & Coding) & Pharmaceutical (Clinical Trial, Contract Manufacturing, & Non-Clinical Services) - Trends & Forecasts (2013 - 2018) - WTOC-TV: Savannah, Beaufort, SC, News, Weather & Sports

Healthcare BPO Market Payer (Claims Processing, HR Services, Finance & Accounts), Provider (Medical Billing & Coding) & Pharmaceutical (Clinical Trial, Contract Manufacturing, & Non-Clinical Services) - Trends & Forecasts (2013 - 2018)

Information contained on this page is provided by an independent third-party content provider. WorldNow and this Station make no warranties or representations in connection therewith. If you have any questions or comments about this page please contact pressreleases@worldnow.com.

SOURCE Reportlinker

NEW YORK, Feb. 19, 2014 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:

Healthcare BPO Market Payer (Claims Processing, HR Services, Finance & Accounts), Provider (Medical Billing & Coding) & Pharmaceutical (Clinical Trial, Contract Manufacturing, & Non-Clinical Services) - Trends & Forecasts (2013 - 2018)
http://www.reportlinker.com/p02000133/Healthcare-BPO-Market-Payer-Claims-Processing-HR-Services-Finance--Accounts-Provider-Medical-Billing--Coding--Pharmaceutical-Clinical-Trial-Contract-Manufacturing--Non-Clinical-Services---Trends--Forecasts-2013---2018.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=Drug_Discovery_and_Development

Business Process Outsourcing (BPO) has emerged as an important service offering in the healthcare industry; rapid growth in the global healthcare industry has fueled the growth of the healthcare BPO market. The market has evolved and multiple service offerings have emerged in order to meet the needs of the healthcare industry.

The Global Healthcare BPO Market report provides market size and segmentation of this market. In this report, the global healthcare BPO market has been categorized into three segments, namely, payer outsourcing, provider outsourcing, and pharmaceutical outsourcing. Each of these segments is further divided into appropriate service segments. The payer outsourcing segment has been categorized into claims processing, HR services, member services/customer care, and finance and accounts segments. The provider outsourcing segment has been categorized into medical billing, medical coding, medical transcription, and finance and accounts segments. The pharmaceutical outsourcing segment has been categorized into clinical research organizations (CROs), contract manufacturing organizations (CMOs), and business support services segments. This report provides definitions, market shares, and analyst insights on each of these segments. Also, this report includes an exhaustive value analysis for all these segments for 2011, 2012, and 2013.

Market forecast for all segments till 2018 is provided. The report includes geographic segmentation of the global healthcare BPO market. Moreover, it identifies important source and destination geographies for the global healthcare BPO market. The source geography segments present in this report are the U.S., Europe, and Rest of the World, while the destination geography segments present in this report are India, China, U.S., Europe, Philippines, LATAM, Middle East, and Rest of the World.

Company profiles of important organizations in this market are included in this report. These profiles include financial information, service portfolios, and recent developments in the organizations. This report further includes information about mergers and acquisitions, agreements and partnerships, new product launches, and partnerships in this market.

Reasons to Buy the Report:

- Comprehensive information on service offerings in payer, provider, and pharmaceutical outsourcing markets, including definitions, market shares, and growth prospects of service segments in each outsourcing market

- Value estimates for source and destination geographies for each service segment

- Growth drivers, restraints, opportunities, and insights for each service segment

- Comprehensive information on service portfolios, financial information, recent developments, and growth strategies of top players in the healthcare BPO market

1 INTRODUCTION 26

1.1 KEY TAKE-AWAYS 26
1.2 REPORT DESCRIPTION 26
1.3 MARKET SEGMENTS AND MARKET ASPECTS COVERED 27
1.4 STAKEHOLDERS 29
1.5 REPORT ASSUMPTIONS 30
1.5.1 GENERAL ASSUMPTIONS 30
1.5.2 FORECAST ASSUMPTIONS 30
1.6 RESEARCH METHODOLOGY 30
1.6.1 MARKET SIZE ESTIMATION 30
1.6.2 DATA TRIANGULATION 31
1.6.3 MARKET FORECASTING MODEL 31
1.6.4 KEY DATA POINTS TAKEN FROM SECONDARY SOURCES 31
1.6.5 KEY DATA POINTS TAKEN FROM PRIMARY SOURCES 32

2 EXECUTIVE SUMMARY 33

3 MARKET OVERVIEW 37

3.1 INTRODUCTION 38
3.2 HISTORY AND EVOLUTION 39
3.3 MARKET DYNAMICS 40
3.3.1 DRIVERS 40
3.3.1.1 Introduction of the Patient Protection and Affordable Care Act (PPACA) 40
3.3.1.2 Need to reduce rising healthcare costs 40
3.3.1.3 Shortage of skilled personnel 41
3.3.2 RESTRAINTS 41
3.3.2.1 Unforeseen costs 41
3.3.2.2 Confidentiality and security of data is a major concern 41
3.3.2.3 Loss of managerial control 42
3.3.3 OPPORTUNITIES 42
3.3.3.1 Consolidation of the U.S. healthcare system 42
3.3.3.2 ICD-10 conversion 43
3.4 MARKET SHARE 44
3.5 PORTER'S FIVE FORCES ANALYSIS 45
3.5.1 BARGAINING POWER OF SUPPLIERS 46
3.5.2 BARGAINING POWER OF BUYERS 46
3.5.3 THREAT FROM NEW ENTRANTS 46
3.5.4 THREAT FROM SUBSTITUTES SERVICES 47
3.5.5 DEGREE OF COMPETITION 47
3.5.6 OVERALL PORTER'S ANALYSIS 47

4 HEALTHCARE PAYER OUTSOURCING MARKET 48

4.1 INTRODUCTION 49
4.1.1 DRIVERS 54
4.1.1.1 PPACA will add approximately 30 million individuals to the American insurance 54
4.1.2 RESTRAINTS 54
4.1.2.1 Errors during client interaction could affect a company's reputation 54
4.1.3 OPPORTUNITIES 54
4.1.3.1 Vendors with complete range of services attract insurance providers 54
4.2 CLAIMS PROCESSING 55
4.2.1 CLAIMS INDEXING 58
4.2.2 CLAIMS INVESTIGATION 60
4.2.3 CLAIMS ADJUDICATION 62
4.2.4 CLAIMS REPRICING 64
4.2.5 CLAIMS SETTLEMENT 66
4.2.6 LITIGATION MANAGEMENT 68
4.2.7 INFORMATION MANAGEMENT 70
4.3 HR SERVICES 72
4.4 MEMBER SERVICES/CUSTOMER CARE 75
4.5 FINANCE & ACCOUNTS 78

5 HEALTHCARE PROVIDER OUTSOURCING MARKET 80

5.1 INTRODUCTION 81
5.1.1 DRIVERS 86
5.1.1.1 Domain knowledge helps in increasing revenue 86
5.1.1.2 Increasing safety of the processes 86
5.1.2 RESTRAINTS 86
5.1.2.1 Deteriorating quality of service 86
5.1.2.2 Privacy & Security concerns 86
5.1.3 OPPORTUNITIES 87
5.1.3.1 Teleradiology 87
5.1.3.2 Medical Graphics 87
5.2 MEDICAL BILLING 88
5.3 MEDICAL CODING 91
5.4 MEDICAL TRANSCRIPTION 94
5.5 FINANCE & ACCOUNTS 97

6 PHARMACEUTICAL OUTSOURCING MARKET 99

6.1 INTRODUCTION 100
6.1.1 DRIVERS 106
6.1.1.1 Rising costs and decreasing productivity are compelling pharmaceutical companies to outsource 106
6.1.1.2 Off-patenting of drugs will drive the outsourcing market 106
6.1.1.3 Desire to gain access to new technologies, one of the key drivers 107
6.1.1.4 Strategy to concentrate on core competencies & high margin products compels companies to outsource 107
6.1.1.5 Emergence of biologics to be one of the major drivers in the future 107
6.1.2 RESTRAINTS 108
6.1.2.1 Quality control issues limit outsourcing 108
6.1.2.2 Differences in the East/West disease profiles inhibits outsourcing to specific regions 108
6.1.3 OPPORTUNITIES 108
6.1.3.1 Outsourcing of supply chain & logistics 108
6.1.3.2 Outsourcing of sales & marketing functions 109
6.1.3.3 Outsourcing medical writing & regulatory functions, a major opportunity 109
6.1.3.4 Emergence of biologics as a major opportunity in the future 109
6.2 CRO MARKET 110
6.2.1 DRUG DISCOVERY 113
6.2.2 PRE-CLINICAL 116
6.2.3 PHASE I CLINICAL 118

6.2.4 PHASE II CLINICAL 120
6.2.5 PHASE III CLINICAL 122
6.2.6 PHASE IV CLINICAL 124
6.2.7 CDM & BIOSTATISTICS 126
6.2.8 MEDICAL WRITING 128
6.2.9 REGULATORY SERVICES 130
6.2.10 OTHER CRO SERVICES 133
6.3 CMO MARKET 136
6.3.1 API MANUFACTURING 139
6.3.2 FORMULATION & PACKAGING 141
6.4 NON-CLINICAL SERVICES 143
6.4.1 SCM & LOGISTICS 146
6.4.2 SALES & MARKETING 148
6.4.2.1 Marketing KPO/Sales analytics 151
6.4.3 OTHER NON-CLINICAL FUNCTIONS 154

7 GEOGRAPHICAL ANALYSIS 156

7.1 SOURCE GEOGRAPHY 157
7.1.1 U.S. 158
7.1.1.1 Payer & provider 159
7.1.1.2 Pharmaceutical 161
7.1.2 EUROPE 163
7.1.2.1 Payer & provider 165
7.1.2.2 Pharmaceutical 167
7.1.3 ROW 168
7.2 DESTINATION GEOGRAPHY 172

7.2.1 U.S. 173
7.2.1.1 Payer & provider 175
7.2.1.2 Pharmaceutical 177
7.2.2 INDIA 178
7.2.2.1 Payer & provider 180
7.2.2.2 Pharmaceutical 182
7.2.3 EUROPE 184
7.2.3.1 Payer & provider 185
7.2.3.2 Pharmaceutical 187
7.2.4 OTHER DESTINATION GEOGRAPHIES 189
7.2.4.1 China 189
7.2.4.2 Philippines 193
7.2.4.3 LATAM 197
7.2.4.4 Middle East 201
7.2.4.5 ROW 205

8 COMPETITIVE LANDSCAPE 209

8.1 INTRODUCTION 209
8.2 PARTNERSHIPS, AGREEMENTS, STRATEGIC ALLIANCES, AND COLLABORATIONS 211
8.3 EXPANSIONS 249
8.4 ACQUISITIONS 269
8.5 NEW PRODUCT/SERVICE LAUNCHES 278
8.6 OTHERS 287

9 COMPANY PROFILES 294 (Overview, Financials, Products & Services, Strategy, & Developments)*

9.1 ACCENTURE PLC 294
9.2 ACCRETIVE HEALTH, INC. 299
9.3 ANTHELIO HEALTHCARE SOLUTIONS, INC. 304
9.4 BOEHRINGER INGELHEIM GMBH 308
9.5 CATALENT PHARMA SOLUTIONS, INC. 318
9.6 CHARLES RIVER LABORATORIES INTERNATIONAL, INC. 330
9.7 COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION 336
9.8 COVANCE, INC. 344
9.9 GEBBS HEALTHCARE SOLUTIONS, INC. 351
9.10 GENPACT LIMITED 357
9.11 IBM CORPORATION 364
9.12 ICON PLC 369
9.13 INFOSYS BPO LIMITED 379
9.14 IGATE PATNI 383
9.15 INVENTIV HEALTH INC 388
9.16 LONZA GROUP LTD. 395
9.17 MEDUSIND SOLUTIONS INC 406
9.18 MPHASIS LIMITED 410
9.19 OMEGA HEALTHCARE MANAGEMENT SERVICES PVT LTD 415
9.20 PAREXEL INTERNATIONAL CORPORATION 417
9.21 PATHEON INC 425
9.22 PHARMACEUTICAL PRODUCT DEVELOPMENT, INC. 430
9.23 PIRAMAL ENTERPRISES LIMITED 439
9.24 QUINTILES TRANSNATIONAL HOLDINGS, INC. 444
9.25 TATA CONSULTANCY SERVICES LTD 452
9.26 TECH MAHINDRA 459
9.27 TELERADIOLOGY SOLUTIONS PVT LTD. 464
9.28 WNS (HOLDINGS) LIMITED 468
9.29 XEROX CORPORATION 473
*Details on Financials, Product & Services, Strategy, & Developments might not be captured in case of unlisted companies.

LIST OF TABLES

TABLE 1 PAYER OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 51
TABLE 2 PAYER OUTSOURCING MARKET, BY SOURCE GEOGRAPHY,
2011–2018 ($MILLION) 52
TABLE 3 PAYER OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY,
2011–2018 ($MILLION) 53
TABLE 4 CLAIMS PROCESSING OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 56
TABLE 5 CLAIMS PROCESSING OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 57
TABLE 6 CLAIMS INDEXING OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 58
TABLE 7 CLAIMS INDEXING OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 59
TABLE 8 CLAIMS INVESTIGATION OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 60
TABLE 9 CLAIMS INVESTIGATION OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 61
TABLE 10 CLAIMS ADJUDICATION OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 62
TABLE 11 CLAIMS ADJUDICATION OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 63
TABLE 12 CLAIMS REPRICING OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 64
TABLE 13 CLAIMS REPRICING OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 65
TABLE 14 CLAIMS SETTLEMENT OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 66
TABLE 15 CLAIMS SETTLEMENT OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 67
TABLE 16 LITIGATION MANAGEMENT OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 68
TABLE 17 LITIGATION MANAGEMENT OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 69
TABLE 18 INFORMATION MANAGEMENT OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 70
TABLE 19 INFORMATION MANAGEMENT OUTSOURCING MARKET,
BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 71
TABLE 20 HR SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY,
2011–2018 ($MILLION) 73
TABLE 21 HR SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 74
TABLE 22 MEMBER SERVICES/CUSTOMER CARE OUTSOURCING MARKET,

BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 76
TABLE 23 MEMBER SERVICES/CUSTOMER CARE OUTSOURCING MARKET,
BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 77
TABLE 24 FINANCE & ACCOUNTS OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 78
TABLE 25 FINANCE & ACCOUNTS OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 79
TABLE 26 PROVIDER OUTSOURCING MARKET, BY SERVICES,
2011–2018 ($MILLION) 83
TABLE 27 PROVIDER OUTSOURCING MARKET, BY SOURCE GEOGRAPHY,
2011–2018 ($MILLION) 84
TABLE 28 PROVIDER OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 85
TABLE 29 MEDICAL BILLING OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 89
TABLE 30 MEDICAL BILLING OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 90
TABLE 31 MEDICAL CODING OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 92
TABLE 32 MEDICAL CODING OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 93
TABLE 33 MEDICAL TRANSCRIPTION OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 95
TABLE 34 MEDICAL TRANSCRIPTION OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 96
TABLE 35 FINANCE & ACCOUNTS OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 97
TABLE 36 FINANCE & ACCOUNTS MARKET, BY DESTINATION GEOGRAPHY,
2011–2018 ($MILLION) 98
TABLE 37 PHARMACEUTICAL OUTSOURCING MARKET, BY SERVICE,
2011–2018 ($MILLION) 103
TABLE 38 PHARMACEUTICAL OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 104
TABLE 39 PHARMACEUTICAL OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 105
TABLE 40 CRO OUTSOURCING MARKET, BY SOURCE GEOGRAPHY,
2011–2018 ($MILLION) 111

TABLE 41 CRO OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY,
2011–2018 ($MILLION) 112
TABLE 42 DRUG DISCOVERY OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 114
TABLE 43 DRUG DISCOVERY OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 115
TABLE 44 PRE-CLINICAL OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 116
TABLE 45 PRE-CLINICAL OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 117
TABLE 46 PHASE I CLINICAL OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 118
TABLE 47 PHASE I CLINICAL OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 119
TABLE 48 PHASE II CLINICAL OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 120
TABLE 49 PHASE II CLINICAL OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 121
TABLE 50 PHASE III CLINICAL OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 122
TABLE 51 PHASE III CLINICAL OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 123
TABLE 52 PHASE IV CLINICAL OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 124
TABLE 53 PHASE IV CLINICAL OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 125
TABLE 54 CDM & BIOSTATISTICS OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 126
TABLE 55 CDM & BIOSTATISTICS OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 127
TABLE 56 MEDICAL WRITING OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 128
TABLE 57 MEDICAL WRITING OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 129
TABLE 58 REGULATORY SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 131
TABLE 59 REGULATORY SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 132
TABLE 60 OTHER CRO SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 134
TABLE 61 OTHER CRO SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 135

TABLE 62 CMO OUTSOURCING MARKET, BY SOURCE GEOGRAPHY,
2011–2018 ($MILLION) 137
TABLE 63 CMO OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY,
2011–2018 ($MILLION) 138
TABLE 64 API MANUFACTURING OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 139
TABLE 65 API MANUFACTURING OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 140
TABLE 66 FORMULATION AND PACKAGING OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 141
TABLE 67 FORMULATION AND PACKAGING OUTSOURCING MARKET,
BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 142
TABLE 68 NON-CLINICAL SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 144
TABLE 69 NON-CLINICAL SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 145
TABLE 70 SCM & LOGISTICS OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 146
TABLE 71 SCM & LOGISTICS OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 147
TABLE 72 SALES & MARKETING OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 149
TABLE 73 SALES & MARKETING OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 150
TABLE 74 MARKETING KPO/SALES ANALYTICS OUTSOURCING MARKET,
BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 152
TABLE 75 MARKETING KPO/SALES ANALYTICS OUTSOURCING MARKET,
BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 153
TABLE 76 OTHER NON-CLINICAL FUNCTIONS OUTSOURCING MARKET,
BY SOURCE GEOGRAPHY, 2011–2018 ($MILLION) 154
TABLE 77 OTHER NON-CLINICAL FUNCTIONS OUTSOURCING MARKET,
BY DESTINATION GEOGRAPHY, 2011–2018 ($MILLION) 155
TABLE 78 SOURCE U.S. HEALTHCARE OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 158
TABLE 79 SOURCE U.S. HEALTHCARE PAYER OUTSOURCING MARKET,
BY SERVICES, 2011–2018 ($MILLION) 160
TABLE 80 SOURCE U.S. HEALTHCARE PROVIDER OUTSOURCING MARKET,
BY SERVICES, 2011–2018 ($MILLION) 161
TABLE 81 SOURCE U.S. HEALTHCARE PHARMACEUTICAL OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 162
TABLE 82 SOURCE EUROPE HEALTHCARE OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 164

TABLE 83 SOURCE EUROPE HEALTHCARE PAYER OUTSOURCING MARKET,
BY SERVICES, 2011–2018 ($MILLION) 165
TABLE 84 SOURCE EUROPE HEALTHCARE PROVIDER OUTSOURCING MARKET,
BY SERVICES, 2011–2018 ($MILLION) 166
TABLE 85 SOURCE EUROPE HEALTHCARE PHARMACEUTICAL OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 167
TABLE 86 SOURCE ROW HEALTHCARE OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 168
TABLE 87 SOURCE ROW HEALTHCARE PAYER OUTSOURCING MARKET,
BY SERVICES, 2011–2018 ($MILLION) 169
TABLE 88 SOURCE ROW HEALTHCARE PROVIDER OUTSOURCING MARKET,
BY SERVICES, 2011–2018 ($MILLION) 170
TABLE 89 SOURCE ROW HEALTHCARE PHARMACEUTICAL OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 171
TABLE 90 DESTINATION U.S. HEALTHCARE OUTSOURCING MARKET,
BY SERVICES, 2011–2018 ($MILLION) 174
TABLE 91 DESTINATION U.S. HEALTHCARE PAYER OUTSOURCING MARKET,
BY SERVICES, 2011–2018 ($MILLION) 175
TABLE 92 DESTINATION U.S. HEALTHCARE PROVIDER OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 176
TABLE 93 DESTINATION U.S. HEALTHCARE PHARMACEUTICAL OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 177
TABLE 94 DESTINATION INDIA HEALTHCARE OUTSOURCING MARKET,
BY SERVICES, 2011–2018 ($MILLION) 179
TABLE 95 DESTINATION INDIA HEALTHCARE PAYER OUTSOURCING MARKET,
BY SERVICES, 2011–2018 ($MILLION) 180
TABLE 96 DESTINATION INDIA HEALTHCARE PROVIDER OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 181
TABLE 97 DESTINATION INDIA HEALTHCARE PHARMACEUTICAL OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 183
TABLE 98 DESTINATION EUROPE HEALTHCARE OUTSOURCING MARKET,
BY SERVICES, 2011–2018 ($MILLION) 184
TABLE 99 DESTINATION EUROPE HEALTHCARE PAYER OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 185
TABLE 100 DESTINATION EUROPE HEALTHCARE PROVIDER OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 186

TABLE 101 DESTINATION EUROPE HEALTHCARE PHARMACEUTICAL OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 188
TABLE 102 DESTINATION CHINA HEALTHCARE OUTSOURCING MARKET,
BY SERVICES, 2011–2018 ($MILLION) 189
TABLE 103 DESTINATION CHINA HEALTHCARE PAYER OUTSOURCING MARKET,
BY SERVICES, 2011–2018 ($MILLION) 190
TABLE 104 DESTINATION CHINA HEALTHCARE PROVIDER OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 191
TABLE 105 DESTINATION CHINA HEALTHCARE PHARMACEUTICAL OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 192
TABLE 106 DESTINATION PHILIPPINES HEALTHCARE OUTSOURCING MARKET,
BY SERVICES, 2011–2018 ($MILLION) 193
TABLE 107 DESTINATION PHILIPPINES HEALTHCARE PAYER OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 194
TABLE 108 DESTINATION PHILIPPINES HEALTHCARE PROVIDER OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 195
TABLE 109 DESTINATION PHILIPPINES HEALTHCARE PHARMACEUTICAL OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 196
TABLE 110 DESTINATION LATAM HEALTHCARE OUTSOURCING MARKET,
BY SERVICES, 2011–2018 ($MILLION) 197
TABLE 111 DESTINATION LATAM HEALTHCARE PAYER OUTSOURCING MARKET,
BY SERVICES, 2011–2018 ($MILLION) 198
TABLE 112 DESTINATION LATAM HEALTHCARE PROVIDER OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 199
TABLE 113 DESTINATION LATAM HEALTHCARE PHARMACEUTICAL OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 200
TABLE 114 DESTINATION MIDDLE EAST HEALTHCARE OUTSOURCING MARKET,
BY SERVICES, 2011–2018 ($MILLION) 201

TABLE 115 DESTINATION MIDDLE EAST HEALTHCARE PAYER OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 202
TABLE 116 DESTINATION MIDDLE EAST HEALTHCARE PROVIDER OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 203
TABLE 117 DESTINATION MIDDLE EAST HEALTHCARE PHARMACEUTICAL OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 204
TABLE 118 DESTINATION ROW HEALTHCARE OUTSOURCING MARKET,
BY SERVICES, 2011–2018 ($MILLION) 205
TABLE 119 DESTINATION ROW HEALTHCARE PAYER OUTSOURCING MARKET,
BY SERVICES, 2011–2018 ($MILLION) 206
TABLE 120 DESTINATION ROW HEALTHCARE PROVIDER OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 207
TABLE 121 DESTINATION ROW HEALTHCARE PHARMACEUTICAL OUTSOURCING MARKET, BY SERVICES, 2011–2018 ($MILLION) 208
TABLE 122 PARTNERSHIPS,AGREEMENTS,STRATEGIC ALLIANCES COLLABORATIONS, 2010–2013 212
TABLE 123 EXPANSIONS, BY COMPANY, 2010–2013 250
TABLE 124 ACQUISITIONS, 2010–2013 270
TABLE 125 NEW PRODUCT LAUNCHES, BY COMPANY, 2010–2013 279
TABLE 126 OTHER DEVELOPMENTS, BY COMPANY, 2010–2013 288
TABLE 127 ACCENTURE PLC: TOTAL REVENUE, BY SEGMENT,
2010 – 2012 ($MILLION) 295
TABLE 128 ACCRETIVE HEALTH, INC.: TOTAL REVENUE, BY SEGMENT,
2009 – 2011 ($MILLION) 300
TABLE 129 BOEHRINGER INGELHEIM GMBH: TOTAL REVENUE, BY SEGMENT,
2010 – 2012 ($MILLION) 309
TABLE 130 CATALENT PHARMA SOLUTIONS, INC.: TOTAL REVENUE, BY SEGMENT, 2011 – 2013 ($MILLION) 319

TABLE 131 CHARLES RIVER LABORATORIES: TOTAL REVENUE, BY SEGMENT, 2010–2012 ($MILLION) 331
TABLE 132 COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION: TOTAL REVENUE, BY SEGMENT, 2010 – 2012 ($MILLION) 337
TABLE 133 COVANCE, INC.: TOTAL REVENUE, BY SEGMENT,
2010 – 2012 ($MILLION) 345
TABLE 134 GENPACT LIMITED: TOTAL REVENUE, BY SERVICE TYPE,
2010 – 2012 ($MILLION) 358
TABLE 135 GENPACT LIMITED: TOTAL REVENUE, BY INDUSTRY,
2010 – 2012 ($MILLION) 359
TABLE 136 IBM CORPORATION: TOTAL REVENUE, BY SEGMENT,
2010 – 2012 ($MILLION) 365
TABLE 137 ICON PLC: TOTAL REVENUE, BY SEGMENT, 2010 – 2012 ($MILLION) 370
TABLE 138 INFOSYS LIMITED: TOTAL REVENUE, BY SEGMENT,
2011 – 2013 ($MILLION) 380
TABLE 139 IGATE CORPORATION: TOTAL REVENUE, 2010–2012 ($MILLION) 384
TABLE 140 LONZA GROUP LTD.: TOTAL REVENUE, BY SEGMENT,
2010 – 2012 ($MILLION) 396
TABLE 141 MPHASIS LIMITED: TOTAL REVENUE, BY SEGMENT,
2010–2012 ($MILLION) 411
TABLE 142 PAREXEL INTERNATIONAL CORPORATION: TOTAL REVENUE,
BY SEGMENT, 2011 – 2013 ($MILLION) 418
TABLE 143 PATHEON, INC.: TOTAL REVENUE, BY SEGMENT,
2010–2012 ($MILLION) 426
TABLE 144 PIRAMAL ENTERPRISES LTD.: TOTAL REVENUE AND R&D EXPENSES, 2011–2013 ($MILLION) 440
TABLE 145 QUINTILES TRANSNATIONAL HOLDINGS, INC.: TOTAL REVENUE,
BY SEGMENT, 2010 – 2012 ($MILLION) 445
TABLE 146 TATA CONSULTANCY SERVICES LTD.: TOTAL REVENUE, BY SEGMENT, 2011–2013 ($MILLION) 453
TABLE 147 TECH MAHINDRA: TOTAL REVENUE, BY SEGMENT,
2010–2012 ($MILLION) 460
TABLE 148 WNS HOLDINGS LTD: TOTAL REVENUE, BY SEGMENT,
2011 – 2013 ($MILLION) 469
TABLE 149 XEROX CORPORATION: TOTAL REVENUE, BY SEGMENT,
2011 – 2013 ($MILLION) 474

LIST OF FIGURES

FIGURE 1 GLOBAL HEALTHCARE OUTSOURCING MARKET, BY INDUSTRY,
2013 ($MILLION) 34
FIGURE 2 PORTER'S FIVER FORCES ANALYSIS HEALTHCARE OUTSOURCING MARKET 45
FIGURE 3 GLOBAL HEALTHCARE PAYER OUTSOURCING MARKET, BY SERVICES, 2013 ($MILLION) 50
FIGURE 4 GLOBAL HEALTHCARE PROVIDER OUTSOURCING MARKET,
BY SERVICES, 2013 ($MILLION) 81
FIGURE 5 GLOBAL HEALTHCARE PHARMACEUTICAL OUTSOURCING MARKET,
BY SERVICE, 2013 ($MILLION) 101
FIGURE 6 HEALTHCARE BPO MARKET REVENUE, BY SOURCE GEOGRAPHY, 2013 157
FIGURE 7 HEALTHCARE BPO MARKET REVENUE, BY DESTINATION GEOGRAPHY, 2013 172
FIGURE 8 KEY GROWTH STRATEGIES, 2010–2013 209
FIGURE 9 KEY PLAYERS FOCUSING ON PARTNERSHIPS, AGREEMENTS, STRATEGIC ALLIANCES, & COLLABORATIONS, 2010–2013 211
FIGURE 10 KEY PLAYERS FOCUSING ON EXPANSIONS, 2010–2013 249
FIGURE 11 KEY PLAYERS FOCUSING ON ACQUISITIONS, BY COMPANY,
2010–2013 269
FIGURE 12 KEY PLAYERS FOCUSING ON NEW PRODUCT/SERVICE LAUNCHES, 2010-2013 278
FIGURE 13 KEY PLAYERS FOCUSING ON OTHER STRATEGIES, BY COMPANY,
2010–2013 287

To order this report: Healthcare BPO Market Payer (Claims Processing, HR Services, Finance & Accounts), Provider (Medical Billing & Coding) & Pharmaceutical (Clinical Trial, Contract Manufacturing, & Non-Clinical Services) - Trends & Forecasts (2013 - 2018)
http://www.reportlinker.com/p02000133/Healthcare-BPO-Market-Payer-Claims-Processing-HR-Services-Finance--Accounts-Provider-Medical-Billing--Coding--Pharmaceutical-Clinical-Trial-Contract-Manufacturing--Non-Clinical-Services---Trends--Forecasts-2013---2018.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=Drug_Discovery_and_Development

__________________________
Contact Clare: clare@reportlinker.com
US: (339)-368-6001
Intl: +1 339-368-6001

©2012 PR Newswire. All Rights Reserved.

Powered by WorldNow