T-Mobile sued over bogus charges - WTOC-TV: Savannah, Beaufort, SC, News, Weather & Sports

T-Mobile sued over bogus charges


If you're a T-Mobile customer you may want to take a close look at your bill.

You may be one of the many users fooled by hidden charges for services you didn't order. Now the nation's third largest mobile carrier is facing a lawsuit for doing just that.

The government said one of the ways the company was getting away with it was with long confusing bills so the customers wouldn't notice any erroneous charges, and we certainly have some users in our area concerned that this happened to them.

The Federal Trade Commission has filed a lawsuit against T-Mobile saying the company knowingly added charges for services customers didn't order - for things like horoscope text messages and pricy ring tones.

The lawsuit said this went on for more than four years, and the FTC said the company may have profited hundreds of millions of dollars from it too, according to the Better Business Bureau.

Now T-Mobile said the lawsuit is unfounded and without merit. The company said they stopped billing for these types of services last year and began offering refunds to customers who felt they were charged for something they didn't want.

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