Mother upset with First Student Bus Services - WTOC-TV: Savannah, Beaufort, SC, News, Weather & Sports

Mother upset with First Student Bus Services

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SAVANNAH, GA (WTOC) -

 

A Savannah mother is upset with First Student Bus Services.
 
Mikeelah Stokes said it took four hours for her six-year-old Autistic son to get home from school Friday afternoon. Stokes describes those four hours as "the most gut-wrenching four hours" of her life.
 
"I'm thinking did the bus flip over? Did someone take my child?" she said.
 
Stokes called her son's teacher, who told her the bus left the school around 2:15 p.m. Stokes said her son is home by 4:30 every day. She called First Student several times, but according to her, she couldn't get through, so she had the teacher call.
 
"They told her the bus was broken down," said Mikeelah.
 
Knowing her son was okay put her at ease. But, she was still a little upset, because he has medicine he has to take at specific times. He missed it Friday. According to Mikeelah, that would not have happened if she knew the bus was broken down, and where it was at.
 
"I could have gone to him and given him his medication," she said.
 
"Communication was off, especially with a special needs child," she said. "If it is a special needs, bus there should be special plans and special procedures in place when emergencies happen."

We tried contacting First Student Friday afternoon and Sunday, but could not get anyone.

Stokes said this is the first time something like this has happened, and she is hoping it never happens again because her son really likes his bus, and the staff. 
 
"Everyone is nice to my son," she said. "He enjoys riding the bus." 

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