Georgia Power warning customers of ongoing scam - WTOC-TV: Savannah, Beaufort, SC, News, Weather & Sports

Georgia Power warning customers of ongoing scam

SAVANNAH, GA (WTOC) -

Georgia Power is warning customers of an ongoing scam.

Scam artists are defrauding both business and residential customers by posing as Georgia Power employees.

These scammers have been actively contacting hundreds of customers throughout Georgia and the southeast, saying they are from Georgia Power and demanding payment within 30 minutes to avoid disconnection.

The customers have been asked to provide credit card information over the phone or purchase a prepaid debit card and provide the card's account number to avoid disconnection.

Criminals are also asking customers to pay with cash upon a visit to their home or business or meet them in places other than a Georgia Power business location with payment.

This scam happened to Lovezolla's in Pooler just last month. The pizza and sub restaurant's owners quickly caught on to the con.

"We are reminding customers we will never demand a customer to go out and purchase a money card or bring cash to us in a location that is not a Georgia Power customer service officer or an authorized payment location," said Georgia Power spokesman Carol Boatright. "We will never call and require personal information over the phone."

Georgia Power provided the following tips for customers:

Georgia Power will only contact you via a prerecorded message or by letter requesting that the customer call Georgia Power to discuss the account.

If an employee needs to visit your home, they should be dressed in uniform and have a badge with photo and a marked company car.

If you receive a suspicious call, contact the company's 24-hour customer service line

For more information, please visit Georgia Power.

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