State investigates after child denied Medicaid care - WTOC-TV: Savannah, Beaufort, SC, News, Weather & Sports

State investigates after child denied Medicaid care

SAVANNAH, GA (WTOC) -

An Effingham County mother of a child who was denied care by Medicaid said the Department of Behavioral Health and Developmental Disabilities is now investigating after her 9-year-old Kali was promised in-home care, but then later denied.

Shana Parrish now believes there could be other children who are falling through the cracks of the system.

"This doesn't need to keep happening. You know it's supposed to be a simple process but this hasn't been a simple process," said Parrish.

Parrish has been trying to enroll her daughter Kali into one of Georgia's Medicaid programs called COMP, which is the Comprehensive Supports Waiver Program, because she needs extensive in-home care. Earlier this month, state officials told Parrish her daughter was accepted.

Kali began receiving treatment but then later was dropped because officials told her that care had actually been denied.

"Region five did drop the ball and now they are scrambling to fix it," said Parrish.

Since the story first aired on WTOC, she said officials with the Department of Behavioral Health and Developmental Disabilities apologized saying it was a mistake. She said once again she's being told her daughter will get the care she needs.

Officials told her there were mistakes in Kali's paperwork that disqualified her, but Parrish said she's never seen any of this paperwork or received any formal documents from the state.

"Promises saying this is the way it is but again no paperwork," said Parrish.

Now she's afraid there could be other parents and children out there who are struggling to get care.

"From what I understand, there are other children out there that are having the same ordeal but nobody steps forward to tell their story," said Parrish.

She said Kali has been promised treatment again through the Comp Waiver Program, but Parrish is not getting her hopes up until it's in writing.

"DBHDD's central office in Atlanta is working closely with Ms. Parrish to help obtain approval for a COMP waiver," Chris Bailey with the GDBHDD said. "In the meantime, we are also trying to ensure that there will be no interruption in services for Kali as she transitions to a new program."

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