Refund information for Pole Position Savannah - WTOC-TV: Savannah, Beaufort, SC, News, Weather & Sports

Refund information for Pole Position Savannah

SAVANNAH, GA (WTOC) - Following is information on how to receive refunds for Annual, Gold and VIP Memberships for races that were not utilized, gift certificates not redeemed and unused prepaid race credits.

· Again, we are disappointed that due to pending litigation Savannah Raceway, LLC, an independently operated franchise of Pole Position Raceway, has closed its location at the Savannah Mall.

· Refunds will be provided to those who have purchased Annual, Gold and VIP Memberships for races that were not utilized, gift certificates not redeemed and unused prepaid race credits.

o Annual memberships will be refunded $45 (the total cost of the membership fee)

o Gold memberships will be refunded $120 minus $15 for each completed race included as part of this this 5 race credit package. ***If all 5 races have been completed, $45 will be refunded for the annual membership fee.***

o VIP memberships will be refunded $185 minus $15 for each completed race included as part of this this 10 race credit package. ***If all 10 races have been completed, $45 will be refunded for the annual membership fee.***

o Gift certificates will be refunded to those who present the actual race voucher in person or provide the voucher serial number via phone. Gift receipts are not redeemable for refunds.

o Race credits/prepaid races will be refunded in full for races not utilized. Refunded amounts will depend on type of race purchased.

· Races and memberships purchased with a credit card will be credited to original or different credit card, however, the credit card must be in possession to process refund.

· Purchases made with cash will be refunded to a provided credit card, not in cash.

· Refunds are available in person at Pole Position Raceway in Savannah on:

o Saturday, February 28 & Sunday, March 1 – between 10:00AM – 6:00PM

o Saturday, March 7 & Sunday, March 8 – between 10:00AM – 6:00PM

· Refunds can also be made via phone by calling (912) 925-2822 on:

o Monday, March 2 & Tuesday, March 3 – between 12:00PM – 6:00PM

o Monday, March 9 & Tuesday, March 10 – between 12:00PM – 6:00PM

· Phone refunds will transpire while on the phone and can take several minutes to process. A receipt will be sent by email.

If you have questions regarding refunds, please email infoSAV@polepositionraceway.com and we will respond as quickly as possible.
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