Delta arrivals, departures still delayed at SAV/HHI Int’l Airpor - WTOC-TV: Savannah, Beaufort, SC, News, Weather & Sports

Delta arrivals, departures still delayed at SAV/HHI Int’l Airport

(Source: WTOC) (Source: WTOC)
CHATHAM CO., GA (WTOC) -

Delta passengers continue to be impacted by canceled and delayed flights as the airline continues to recover from Monday's global meltdown of its booking and communications system.

According to the arrival and departure board - whether flights are coming or going from Savannah - most of the Delta flights are labeled as delayed.

The airline was back online Tuesday but the outages were so widespread on Monday, with 1,000 flights canceled and 3,000 delayed. The airline is still dealing with the rippling effects.

This global meltdown also impacted online communications, making it hard for passengers to check whether or not their flight was impacted.

So instead of being able to stay home, many passengers learned whether or not their flight was canceled or delayed when they arrived at the airport.

"The online app is not typically up to date, and so I checked my flight before I left Hilton Head and half way here to the airport, saying my flight was delayed,” said Mark Faraci, Delta traveler.

The challenge for Delta on Tuesday has been finding enough seats on planes during the busy summer vacation season to accommodate the tens of thousands of passengers whose flights we canceled. The average Delta flight in the summer is about 87 percent full.

This global meltdown also impacted online communications, making it hard for passengers to check whether or not their flight was impacted.

We spoke to several passengers flying out of Savannah today - they are being told - it's not so much of an issue to fly out of Savannah but it is Atlanta that's really having trouble playing catch up.

"Right now, I’m delayed but I don't have a flight going out of Atlanta,” said Faraci.

“I'm told I will get out of here to Atlanta but it might be two hours late and in Atlanta, I'm told, they will be able to get me back to New York but they don't know when,” said Peter Pannizzo, Delta traveler.

A Delta spokesman says after a power outage at the company's Atlanta headquarters, some key systems and network equipment did not switch over to backup systems.

However, a spokesman for Georgia Power says the company believes a failure of Delta equipment caused the airline's power outage.

Delta has declined to comment on the power company's report.

Copyright 2016 WTOC. All rights reserved.

Powered by Frankly