Catastrophe Claims Village set up in Savannah to assist resident - WTOC-TV: Savannah, Beaufort, SC, News, Weather & Sports

Catastrophe Claims Village set up in Savannah to assist residents after storm

(Source: WTOC) (Source: WTOC)

Thousands of area residents are dealing with damage to their home, car, or other property after Hurricane Matthew.

A Catastrophe Claims Village will be set up for anyone to come and ask questions so they can make the best decisions concerning insurance policies after the storm.

Chatham County Emergency Management Agency and representatives from many major insurance companies will be available to talk about the claims resulting from Hurricane Matthew.

We spoke with someone from the Commissioner of Insurance Office, who said it's their responsibility to make sure insurance companies are doing what they suppose to do.

"Sometimes insurance companies don't do the right thing and it sometimes it's based on that adjuster. They're all human. Sometimes they make mistakes, they misread a policy. When we contact them, we make sure we walk them through what they should be doing, and then they correct their behavior," said Joanne Oni, Office of Commissioner of Insurance.

Before citizens head to the claims village, they need to make sure they have done their homework by taking pictures and thoroughly documenting the losses they are experiencing.

The Catastrophe Claims Village will be at the Home Depot at 11180 Abercorn Street On Wednesday, Oct. 19 from 9 a.m. until 5 p.m.

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