Hotel rooms left vacant because of declined cards on Tybee Islan - WTOC-TV: Savannah, Beaufort, SC, News, Weather & Sports

Hotel rooms left vacant because of declined cards on Tybee Island

(Source: WTOC) (Source: WTOC)
TYBEE ISLAND, GA (WTOC) -

We're learning that some hotels on Tybee are struggling to fill rooms left vacant by would be customers with bad credit cards.

?The manager of the Dunes Inn and Suites on Butler Avenue says around half of Friday and Saturday reservations were canceled because of declined cards. It's been so bad in years past for Orange Crush, the manager says they've implemented new rules to help combat some of the lost revenue.

"For the holiday, we're taking the payments for the first night, at the time of booking, that way we can kind of combat those declined credit cards," said Dillon Patel, Manager, Dunes Inn and Suites. "I know the Sea and Breeze got hit pretty hard with a lot of theirs."

Patel has been in the hotel business for years on Tybee and says he really only sees this number of declined cards during Orange Crush.

According to the Dunes, 40 percent of credit cards have been declined. It varies from hotel to hotel.

Sea and Breeze, clearly suffering the most with bookings this weekend where 90 percent of cards were declined.

Copyright 2017 WTOC. All rights reserved.

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